Frequently Asked Questions (FAQs)
We offer a range of logistics services, including air cargo, road transport, sea freight, distribution services, and supply chain management.
We provide national and international logistics services, connecting businesses globally through air, sea, and road networks.
You can contact us through our website’s “Get a Quote” section or email our customer support team directly.
Yes, we provide real-time tracking for all shipments to ensure transparency and peace of mind.
We work with various industries, including retail, manufacturing, healthcare, automotive, food and beverage, and eCommerce.
We handle perishable items, high-value products, express documents, and industrial machinery through air cargo.
Delivery time depends on the destination, but air cargo is ideal for time-sensitive shipments and typically takes 1–5 days.
Yes, we offer insurance options for high-value and fragile goods to protect your shipment.
Our road transport network covers local, national, and cross-border routes, ensuring smooth delivery anywhere you need.
Yes, we have refrigerated trucks available to safely transport perishable goods like food and pharmaceuticals.
Yes, we offer last-mile delivery for eCommerce and retail businesses to ensure fast, customer-focused delivery.
FCL (Full Container Load) means you have a dedicated container for your shipment, while LCL (Less than Container Load) means your goods share a container with other shipments.
Sea freight delivery times vary by route and destination but typically take 2–6 weeks.
Yes, we manage customs documentation and clearance to ensure smooth entry at ports.
Yes, we provide end-to-end supply chain management services, including procurement, warehousing, transportation, and distribution.
Yes, we provide real-time inventory tracking and forecasting tools to help optimize stock levels and avoid disruptions.
If your shipment is delayed, please contact our customer service team. We will provide real-time updates and work to resolve any issues promptly.
In the unlikely event of damage, please notify us within 24 hours of delivery and provide relevant documentation. We will guide you through the claims process and work toward a resolution.